Facing issues like unfair termination, delayed wages, or missing end-of-service benefits? These are situations that thousands of workers in the UAE have faced. Fortunately, the government of the UAE has put strong systems in place to protect employees’ rights and help resolve labor-related disputes quickly and fairly.
Don’t stress if you’re dealing with a workplace dispute. This guide will show you exactly how to get your labor complaint resolved fast and legally in the UAE.
- Your Legal Rights as an Employee in the UAE
Before initiating any legal proceedings, make sure you know your rights as a worker in the UAE. The law protects you, and you’re entitled to certain protections.
- Fair and timely payment of wages
- A written employment contract outlining your job terms
- End-of-service gratuity (if eligible)
- Notice period or compensation in case of termination
- Protection from unjust or unlawful dismissal
Understanding your rights gives you the power to stand up for yourself and present your case with confidence.
- Try Resolving the Issue Directly
Before taking your issues to the authority, try sorting them out directly. Start by
- Speaking to your HR department or direct manager
- Asking for clarification or a written explanation
- Collecting all relevant documents: contracts, payslips, warning letters, resignation letters, etc.
If your employer fails to cooperate or resolve the issue, it’s time to move forward with formal action.
- File a Complaint with MOHRE
The Ministry of Human Resources and Emiratisation (MOHRE) is the official authority that handles labor disputes in the UAE (except in free zones, which have their systems). You can register a complaint through:
- The MOHRE app or website ( https://www.mohre.gov.ae/ )
- MOHRE helpline: 80060
- Visiting a MOHRE customer service center in person
You’ll need to provide:
- Emirates ID and visa copy
- Employment contract and offer letter
- Proof of unpaid wages or any misconduct
- A written explanation of your complaint
Once your complaint is submitted, MOHRE will step in by opening a mediation file and arranging a session between you and your employer to find a fair solution.
- Attend the Mediation Session
After submission, MOHRE will assign a specialist to review your case and mediate a fair outcome in line with UAE labor regulations.
- Present your documents and clearly explain your side.
- Maintain a respectful attitude and focus on the details.
- MOHRE may propose a resolution on the spot.
If both sides agree, the case is closed. If not, MOHRE will refer the matter to the Labor Court.
- Labor Court Proceedings
If no compromise is achieved, you will be formally referred to the labor court, where a legal judgement will be made based on documentation provided.
Legal proceedings can be lengthy, which is why having an expert by your side helps ensure accuracy and avoid setbacks.
How Al Tawkel Center Helps You Resolve Your Case Quickly
Al Tawkel Center is a trusted name in UAE legal and immigration services. Our team will guide you step by step through the process of clearing your complaint by reviewing your documents and legal position.
- Drafting and submitting your complaint to the right place.
- Representing you in MOHRE and labor court proceedings
- Handling all paperwork and follow-ups on your behalf
- Guiding you every step until the case is resolved
With our legal experts on your side, you avoid delays, misunderstandings, and missing documents — giving you the best chance of a quick and fair outcome.
Conclusion
Labor complaints in the UAE are taken seriously by the authorities, but resolving them quickly requires proper documentation, timely action, and a clear understanding of the legal process.
The team at Al Tawkel Center supports you in clearing your complaint efficiently and legally. Whether you’re facing unpaid wages, wrongful termination, or other employment issues — we’re here to stand by your side.
Book a free consultation today and take the first step toward justice and peace of mind.